Career Check Editorials

How Many Jobs Are Available in Consumer Services?

How many jobs are available in consumer services?


Consumer services are an essential part of our modern economy, encompassing a wide range of industries that serve individuals and households. From retail and hospitality to customer support and personal care, consumer services provide the necessary support and assistance that help consumers enjoy a seamless experience.

As the demand for consumer services continues to rise, it is essential to understand the current job market and the opportunities it presents. In this article, we will delve into the average requirements for jobs in consumer services, explore the metrics of jobs in this sector, and take a closer look at the number of available jobs.

Average requirements for jobs in consumer services:

1. Education and qualifications

When it comes to consumer services, the educational requirements can vary significantly depending on the specific industry and role. While some entry-level positions may only require a high school diploma or equivalent, others may demand specialized training, certifications, or even a bachelor’s degree. For example, jobs in retail or hospitality typically have a lower educational threshold, while roles in areas like financial services or consulting may require a higher level of education.


2. Skills and experience

In addition to education, skills and experience play a crucial role in securing a job in the consumer services sector. Commonly sought-after skills include excellent communication and interpersonal skills, problem-solving abilities, multitasking, and adaptability. Previous experience, particularly in a customer-facing role, is highly valued as it demonstrates an understanding of customer service and the ability to handle various situations.

Metrics of jobs in consumer services

To gain a better understanding of the job market in consumer services, we can explore some key metrics that shed light on the opportunities available:

Job growth rate

Consumer services, as a broad sector, have witnessed consistent growth over the years. According to BLS (Bureau of Labour Statistics) reports, an average number of 79,000 jobs were added to Hospitality and Leisure monthly in 2022. Hospitality is predicted to advance to over USD 6700.3 billion by 2028 according to FNFResearch. This growth is driven by factors such as population growth, rising disposable incomes, and increased consumer spending.


Regional variations

While consumer services jobs can be found in every region, the concentration and availability can vary. Urban areas, with their higher population density and greater economic activity, tend to offer a larger number of consumer services jobs. However, rural areas also provide employment opportunities in services such as healthcare, personal care, and food establishments.

How many jobs are available in consumer services?

1. Retail Jobs

Retail is a significant segment of consumer services, with a wide variety of job roles available. In the United States alone, the retail industry employed over 15.8 million individuals as of January 2021, according to the National Retail Federation.  From sales associates and cashiers to store managers and visual merchandisers, retail provides entry-level positions as well as managerial roles. While some roles are part-time or seasonal, there are ample full-time positions across various functions, including store managers, and customer service representatives.


2. Hospitality and tourism Jobs

The hospitality and tourism industry is another key pillar of consumer services, employing millions of individuals worldwide. In the United States, the leisure and hospitality sector provided employment to over 16.9 million people as of February 2021, according to the Bureau of Labor Statistics. Jobs in this industry range from hotel front desk agents, restaurant staff, and tour guides to event planners and hotel managers.

3. Fast-Moving Consumer Goods (FMCG) JObs

The FMCG sector focuses on the production and sale of everyday consumer products like food, beverages, toiletries, and household items. It encompasses jobs in manufacturing, packaging, marketing, sales, and distribution. Roles include production workers, quality control inspectors, brand managers, sales representatives, and supply chain professionals.

4. Fashion and Apparel Jobs

The fashion and apparel industry is a thriving sector within the consumer industry. It includes jobs in design, production, retail, and marketing. From fashion designers and pattern makers to retail buyers and visual merchandisers, this industry offers opportunities for creative individuals.

5. Consumer Electronics JObs

With the rapid advancement of technology, the consumer electronics sector is continuously evolving. Job roles in this industry include research and development engineers, manufacturing technicians, sales representatives, customer support specialists, and marketing professionals.

6. Automotive Industry Jobs

The automotive industry, including car manufacturers, dealerships, and aftermarket services, is a significant part of the consumer industry. It offers employment opportunities in manufacturing, sales, marketing, customer service, and automotive repair and maintenance.

7. Financial Services Jobs

Financial institutions, such as banks, credit card companies, and insurance providers, cater to consumer needs by offering various financial services. Job roles in this sector include bank tellers, financial advisors, loan officers, insurance agents, and customer service representatives.

8. Health and Wellness Jobs

The health and wellness sector focuses on products and services related to personal care, fitness, and well-being. It includes jobs in gyms and fitness centers, spas, beauty salons, and health food stores. Opportunities range from personal trainers and massage therapists to nutritionists and wellness coaches.

9. Entertainment and Media Jobs

The entertainment and media sector provides consumer-oriented products and services such as movies, music, television shows, video games, and online streaming platforms. It offers jobs in production, marketing, content creation, journalism, public relations, and event management.

10. Consumer Services Jobs

Consumer services encompass a wide range of businesses that directly cater to individual consumers. This includes jobs in home services like cleaning and maintenance, personal care services like hair salons and spas, and professional services like legal and accounting firms.

11. Customer support and call centers Jobs

With the increasing prevalence of online shopping and remote services, customer support and call centers have become vital components of consumer services. These roles cater to a wide range of industries, including e-commerce, telecommunications, financial services, and healthcare. The number of available jobs can be substantial, with call centers alone employing millions of individuals worldwide.


Consumer services encompass a vast array of industries, each providing unique job opportunities. The average requirements for jobs in consumer services vary depending on the specific role and industry, with educational qualifications, skills, and experience playing significant roles. The metrics of jobs in consumer services, including the growth rate and regional variations, highlight the dynamism of this sector.

Although determining the exact number of available jobs in consumer services may be challenging due to its diversity, prominent industries like retail, hospitality, and customer support offer millions of employment opportunities worldwide. As consumer demand continues to evolve and new technologies emerge, the job market in consumer services is expected to remain robust, offering a range of fulfilling and exciting careers.

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